"Very impressed with the store - lots of different styles and better ranges than we've seen anywhere else, with a good variety."
February 2012
"The store is excellent with a good choice. Everyone is very helpful."
February 2012
"Huge praise to the Delivery men who managed to get the suite through a very tight door without making any fuss. I don't know how I'll get out of the chair - it is so comfortable!"
February 2012
"We have been coming to Lucas for years - the service has always been top class and the tea was lovely."
January 2012
"The Delivery Team were so quick, so efficient, tidy, friendly - what else could you ask for! Brilliant."
January 2012
"Fantastic throughout. We will recommend and use again in the future. Many thanks."
January 2012
"From the time we placed our order until it was delivered, we received excellent service. Thanks very much"
January 2012
"We're impressed with the store. Very friendly and nice offer of tea and coffee. We'll definitely be back!"
January 2012
"Lucas is a great store - the layout is brilliant and there is help if you want it."
January 2012
"The store is fabulous and shopping would not have been possible without the Children's Play Area. We'll definitely be returning to make further purchases - relaxed and lived up to its recommendation."
September 2011
"Your service from the start has been excellent. Thank you for all your help."
September 2011
"We had a wonderful time. So friendly and knowledgeable - no pressure. The choice is amazing."
August 2011
"It was a privilege to have the two Delivery men in my home - they were helpful, kind and thoughtful."
August 2011
"I was most impressed with the friendliness and helpfulness of the Delivery Team."
August 2011
"Pleasant and courteous. Felt a pleasure and safe to have in my home."
August 2011
"The usual Lucas service - excellent."
August 2011
"We would highly recommend the Lucas store. The sales people are excellent."
July 2011
"Very efficient, polite and friendly service."
July 2011
"You keep up your good Customer Service. That is why we've stayed with you through 30+ years of marriage."
July 2011
"I have been delighted with the service I have received throughout the whole Lucas experience. Going to shop at Lucas is like having your nails done. I felt totally pampered with help and expert advice. Many thanks."
July 2011
"Nice choice and wealth of styles at Lucas. We think the store is First Class!"
July 2011
"We were very pleased with the service we received at all times. Excellent."
June 2011
"May I take this opportunity to tell you how absolutely delighted I am. Your customer service is second to none. Well worth the drive to your showroom. I will definitely recommend you to friends and family and won't hesitate to order again. Well done for such good service. Thank you so much from a very satisfied customer."
June 2011
"Lucas is the only place we have been able to find things that we were interested in because there is so much choice!"
May 2011
"Lucas has some lovely furniture. It is nice to go around at leisure and without hassle. The refreshments and facilities are also really good. We have been looking for good quality, which Lucas has."
May 2011
"The store is excellent - really good choice of styles and choices. There is nothing I can fault!"
May 2011
"We cannot fault the Store, have always had outstanding service and would not go anywhere else as we are so confident in the service we receive. We also know that if we have a problem it will be sorted out."
April 2011
"We like dealing with Elaine. The business is run superbly; the store is well laid out and the presentation is good. The staff are also excellent. You can tell Lucas is a family run business."
April 2011
"Nigel, our sales consultant, was excellent. We have always had wonderful service at Lucas and Dawn in the Service Department has always been very good. We also like the offer of refreshments."
April 2011
"Very impressed, there is a good range and variety of styles. Lucas is the best Store in the area for choice."
April 2011
"We were spoilt for choice and everything is interchangeable. The staff knew what they are talking about and were interested in helping but then stepped back but were always nearby to help if we needed. The coffee was also good"
January 2011
"The staff were excellent, very helpful and pleasant, we were very impressed."
January 2011
"We've been into stores and been pressured into buying, it's so nice to come to Lucas and be offered coffee and look without pressure. We think Lucas has got it right!"
November 2010
"We came across from Milton Keynes because there is nothing like Lucas over there. We like all of the choice available!"
November 2010
"We have bought much of our furniture from Lucas. Although it may be a bit more expensive, we enjoy the shopping experience and feel it is worth the trip. We always buy something when we come over."
November 2010
"It’s a beautiful store, I love it and have never seen anything like this before. The staff are all so friendly and helpful."
September 2010
"Inside you can't ask for much more at the quality end of the market."
September 2010
“The store was lovely, it was brilliant. Everything was nicely displayed which made you want to buy. We were offered coffee or a soft drink which was very welcoming. The customer service was excellent, something that is hard to find these days.”
August 2010
“The sales person we had was very knowledgeable, what he did not know, he found out and he double checked the prices in depth. Everything in store is really nice and of good quality. The sales staff are not on your back – it was just right.”
August 2010
“The two men behaved politely, and worked very well. Best delivery of furniture we have ever had and we have been householders for 50 years.”
July 2010
“The delivery was smooth and effortless! The men could not have been more helpful- fantastic. Many, many thanks.”
July 2010
“We were very pleased with the whole experience of shopping at Lucas World of Furniture, from the moment we walked in to the final delivery. Thank you.”
July 2010
“I just came in for a general browse today but when I do buy furniture, it’s almost always from Lucas. There is little point going elsewhere as the choice and quality is far superior in Lucas.”
July 2010
“We saw the advert on TV and decided to browse around the store. The store is extremely welcoming and all of the staff are really helpful. It was so nice and refreshing to come to such a lovely store, we’ll definitely be back.”
June 2010
“We can find other beds at half the price, but not the same quality and the bed we have chosen will suit our daughter until she is in her teens.”
June 2010
“I love the fact that you can spend hours browsing in the store and no-one is pushy.”
June 2010
“The delivery lads are welcome in our home any time!”
May 2010
“The delivery men were fantastic, helpful and polite. A very good advert for your company.”
May 2010
“I have been buying from Lucas for many years because the service is excellent.”
May 2010
"There is a tremendous range of furniture and, subject to measuring up and obtaining a good deal, I will be back to buy."
May 2010
"I like the Store, it always has good help, that’s why we keep coming back."
May 2010
"I found it hard to leave the store without buying anything."
May 2010
“There’s not another shop with so much selection.”
May 2010
“Everyone we dealt with was very pleasant and I will be back again, when you receive good service, you always want to come back. The Bucks Fizz was nice and I will definitely recommend Lucas to others.”
April 2010
“The service was excellent from the delivery drivers; they arrived on time and were very careful. The store has a touch of class.”
April 2010
“Exceptional service. Lucas display lots of fun, grand items that are good quality. It’s a great environment which makes you want to spend more time looking around the store as it’s so relaxed. We certainly like the more unusual furnishings at Lucas, very original.”
April 2010
“You can always find something you’re looking for at Lucas, they cater for all ages and there is a good choice.”
April 2010
“We received excellent service from Beverley. We really like the layout of the store and loved the Easter Chicken! We would definitely recommend Lucas to a friend. "
April 2010
“We have been coming here for more than 25 years and have purchased most of our furniture from Lucas. Everything about Lucas is outstanding, which is why we always return.”
April 2010
“An excellent place to browse and get ideas as the store is perfectly laid out. You don’t feel under any pressure.”
April 2010
“The room settings are outstanding, you can really visualize how the furniture could look in your home, that’s why we come to Lucas. There is a relaxed atmosphere with no hassle but plenty of staff around if you need help, and when you do they are extremely helpful with lots of information and brochures.”
April 2010
“There is a good choice of quality beds and the safety notice is a good idea especially as we are shopping for our grandson.”
April 2010
"We came to purchase a bed for our son - the service was excellent. Lucas is one of our favourite Stores, we always come here as it's the best place to come and we've never had a bad experience. The coffee is brilliant too!"
November 2009